Managing IT-Enabled Change Essay Example | Topics and Well Written Essays - 750 words

Managing IT-Enabled Change - Essay Example Again, no information directly relevant to practicing or leading to IT-enabled changes can be found in Kotter’s Model. It is guided in another previous research that organizational dynamics of IT-enabled changes must be understood by managers so that the challenging task of implementing advanced IT-enabled changes could be kept from failing (Manzoni and Angehrn, 1998, p. 110). As quoted by Iveroth (2010, p. 136), earlier research focuses more on strategic guidelines and research by Manzoni and Angehrn (1998) also does not address detailed elements of practice much. Still, it is not like previous research on IT-enabled change management could be called nonexistent as it actually recognizes that record for IT implementation has not remained very good. An example of this includes research by Benjamin and Levinson (1993) according to whom, â€Å"technology, business process, an organization must be adapted to each other for such change to be effective†. The researchers have retrieved the information from a total of 12 managers. The rationale behind interviewing only 12 managers is not clear. A better approach would have been to supplement the total number of interviewees with some reference from a research paper that justifies this number to represent the organization of Ericsson as a whole. Although the researchers have made a good effort in drawing information from a three-year case study of Ericsson, yet it is a relatively unusual case in that the evidence is quite specific to the case. It is hard to generalize the findings elsewhere given the technological expertise of Ericsson. Ericsson has been providing telecommunications equipment to the network operators all over the world for a long time, so their interaction with IT is probably much more than an average organization considering their nature of work.